Thank you to everyone who took part in our customer survey
We were inundated with responses, which caused a temporary technical issue so apologies to those who were unable to take the survey during the period the survey was down. Can we point out that all responses were anonymous, so unfortunately we can't respond directly to the specific requests for help or information made via the survey. If you contact our customer support team with your request, they will be happy to help. You can do this by emailing firstname.lastname@example.org or contacting us via the Live Chat option on the website.